Policies

All same day appointments MUST be approved via text to 757-435-6454.  Do NOT schedule a same day appointment before confirming a style and time with a stylist.

Any appointments booked after 7pm scheduled for the next business day are subject to change based on the availability of the stylist.  

Cash, debit and credit cards are accepted at CHECK IN. If you choose to use a credit or debit card a 4% processing fee will be added to your total. The processing fee is labeled as "taxes" during checkout.  A valid state issued or Military ID will be required for all credit card transactions  No exceptions!!! 

All deposits and fees are non refundable.  If you need to reschedule your appointment, please text 757-435-6454.  Deposits are valid for 30 days after initial booking.

We have implemented some new procedures to keep everyone healthy!

1.You must call the salon when you park. Please only bring in whats neccessary for your appointment. 

2. Visitors are not allowed while being serviced. 

3. We now have a NO SYMPTOMS policy! To maintain the health of our stylist and other patrons we ask that if you have a fever, coughing, sneezing, and/or any other contagious health issues, we will reschedule your appointment for a later date.

We reserve the right to immediately discontinue your service without a refund of your deposit 

 4. Until further notice MASKS must be worn the entire time you are in our salon ...NO EXCEPTIONS 

Wait lists are available if the schedule is booked or if you do not have a credit card. If there is available slots, we will contact you.

Clearing out your cache, clearing your cookies, and changing your browser (i.e Google Chrome) are all ways to troubleshoot.  If the issue persist, please contact us at 757-435-6454.